


Go to Control panel - Programs and feature - Select all the HP printer entries and uninstall them. Here are the steps:įirst, unplug the USB cable from the printer if present. If the issue persists, also try clean installing the printer drivers. Go to services again - Start the print spooler. Now again open "Run" - Type "spool" and ok - Go to PRINTERS folder - delete everything in that folder. Type "services.msc" to get Services - Go to "Print spooler" - Right-click and "Stop" the service. Press "Windows key" + "r" to get the "Run" window. If the copier works fine and yet the windows device doesn't get the work done, I suggest you follow the below steps: If you've not tried it yet, please check if the copier can print yellow and the other colors as a stand-alone device, this should help us determine if this is either a software or hardware related issue, Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
